General
Do you cover my area?
Yes. We operate UK wide with local teams.
Can you bundle multiple services?
Yes. One plan, one invoice, shared reporting.
Do you work out of hours?
Yes. Early, late and weekends on request.
Will I get documentation?
Yes. You receive logs, photos and certificates where required.
How do I get a quote?
Share your site, task list and timelines. We respond fast.
Waste and Recycling
Which skip size do I need?
Tell us your waste type and volume. We recommend the best fit.
Do you arrange roadside permits?
Yes. We handle applications and safety requirements.
What items are restricted?
Tyres, paints, solvents, gas canisters, asbestos and clinical waste. Ask for the correct stream.
Do you provide waste transfer notes?
Yes. Every collection includes compliant paperwork.
Man and Van Clearance
Will you load the waste?
Yes. We lift, load and sweep up.
Can you collect the same day?
Often yes. Call early for the next slot.
Do you take mixed waste?
Yes. We sort and recycle where practical.
Bin Cleaning
Do you clean after bin day?
Yes. We schedule after local collections.
Is the process food safe?
Yes. We use approved products and record each visit.
Specialist Cleaning
Do you provide extraction cleaning certificates?
Yes. Issued with our partner BSRP Ltd.
Can you clean high or awkward glazing?
Yes. High reach poles and MEWPs as needed.
Property Maintenance and Trades
Do you handle reactive repairs and planned works?
Yes. We cover both with clear SLAs.
Will engineers be qualified?
Yes. Vetted and certified for each trade.
Plumbing
Do you attend emergencies?
Yes. We prioritise leaks and make safe.
Do you manage Legionella safe practices?
Yes. Works follow water hygiene guidance.
Electrical
Do you provide EICR and remedials?
Yes. Reports with clear actions and fixes.
Can you work outside trading hours?
Yes. We plan to reduce disruption.
Fire and Security
Do you design, install and maintain systems?
Yes. Alarms, extinguishers, CCTV and access control.
Will I receive certificates and logs?
Yes. Provided after install and service visits.
Infrastructure and Construction Support
Can you phase works to a programme?
Yes. We align to milestones and hold points.
Do you supply scaffold designs and inspections?
Yes. Designs where required and documented checks.
Grounds and Landscaping
Do you offer seasonal services?
Yes. Gritting, snow clearance and spring start ups.
Do you provide tree surveys and works?
Yes. Qualified teams handle surveys and cuts.
Drainage
Do you unblock and survey drains?
Yes. Jetting, rodding and CCTV with reports.
Can you repair or line pipes?
Yes. Patches, liners and reinstatement.
Pest Control
Is the service discreet?
Yes. Scheduled visits and rapid call outs.
Do you provide proofing and monitoring?
Yes. Plans, site maps and trend reports.
Laundry
What items do you launder?
Workwear, linens and specialist textiles.
Do you track items?
Yes. Labels and item level controls.
Security
Are officers licensed?
Yes. SIA licensed with verified credentials.
Do you cover nights and weekends?
Yes. 24/7 options available.
Telecoms and IT
Can you migrate phones to VoIP?
Yes. Number porting, call flows and training.
Do you offer IT helpdesk support?
Yes. Remote and on site with clear SLAs.
Do you manage networks and backups?
Yes. Monitoring, access controls and tested recovery.
Billing and Accounts
What are your payment terms?
As agreed on the quote or contract.
Do you offer fixed pricing?
Yes. For agreed scopes and schedules.
How do I view records and invoices?
Via our customer portal or emailed packs.